{"id":1768,"date":"2022-11-25T00:41:53","date_gmt":"2022-11-25T00:41:53","guid":{"rendered":"https:\/\/desfigura.com\/?page_id=1768"},"modified":"2023-02-22T18:54:50","modified_gmt":"2023-02-22T18:54:50","slug":"privacy","status":"publish","type":"page","link":"https:\/\/desfigura.com\/pt\/privacy","title":{"rendered":"Pol\u00edtica de Privacidade"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1768\" class=\"elementor elementor-1768\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed1d55b e-flex e-con-boxed e-con e-parent\" data-id=\"ed1d55b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ob_use_container_extras&quot;:&quot;no&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97dd4dc ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-heading\" data-id=\"97dd4dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_harakiri_text_clip&quot;:&quot;none&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Privacidade<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6540fc0 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"6540fc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Desfigura funciona com base na confian\u00e7a e na transpar\u00eancia. Este compromisso transp\u00f5e-se para a rela\u00e7\u00e3o do dia-a-dia com os nossos clientes, colaboradores e fornecedores. A privacidade e a seguran\u00e7a dos dados que nos confia s\u00e3o para n\u00f3s uma prioridade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbce019 elementor-widget__width-initial ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"bbce019\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Esta pol\u00edtica abrange o tratamento de informa\u00e7\u00f5es pessoais que s\u00e3o solicitadas a todos os utilizadores que visitem e utilizem\/comprem produtos e\/ou servi\u00e7os da Desfigura. Estes utilizadores podem ser <strong>compradores<\/strong> (clientes da loja Desfigura), ou <strong>visitantes<\/strong> (utilizadores que simplesmente visitam o website ou a loja da Desfigura).<\/p><p>Ao utilizar os servi\u00e7os ou produtos Desfigura, est\u00e1 a concordar com os termos desta Pol\u00edtica de Privacidade e com os <a href=\"https:\/\/desfigura.com\/pt\/terms\/\" target=\"_blank\" rel=\"noopener\">Termos e Condi\u00e7\u00f5es<\/a>\u00a0do servi\u00e7o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d537bf5 elementor-alert-warning ob-has-background-overlay elementor-widget elementor-widget-alert\" data-id=\"d537bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Altera\u00e7\u00f5es \u00e0 Pol\u00edtica de Privacidade<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">A Desfigura reserva o direito de actualizar e alterar esta pol\u00edtica sem aviso pr\u00e9vio. \u00c9 aconselh\u00e1vel verificar os Termos de Utiliza\u00e7\u00e3o regularmente para conferir quaisquer actualiza\u00e7\u00f5es ou altera\u00e7\u00f5es. Em caso de altera\u00e7\u00f5es substanciais a esta pol\u00edtica, a Desfigura notificar\u00e1 os seus utilizadores.<\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70017f6 elementor-widget__width-initial elementor-drop-cap-yes elementor-drop-cap-view-default ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"70017f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;drop_cap&quot;:&quot;yes&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-70017f6{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3756343 elementor-widget__width-initial elementor-drop-cap-yes elementor-drop-cap-view-default ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"3756343\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;drop_cap&quot;:&quot;yes&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>A Minha Privacidade<\/h5><p>Assumimos o compromisso de apenas recolher, armazenar, processar, transmitir ou eliminar os seus dados pessoais de forma transparente e essencial para lhe prestar os melhores servi\u00e7os. Informaremos como utilizamos os seus dados pessoais e para que finalidades com a garantia de que recolhemos, partilhamos e armazenamos os seus dados pessoais com refer\u00eancia \u00e0s melhores pr\u00e1ticas no dom\u00ednio da seguran\u00e7a e prote\u00e7\u00e3o de dados pessoais.<\/p><p>Queremos que se sinta confiante que os seus dados pessoais est\u00e3o seguros connosco, pois estaremos sempre comprometidos em proteger a sua privacidade, e assumimos com grande seriedade e empenho as nossas responsabilidades no que respeita \u00e0 prote\u00e7\u00e3o dos seus dados pessoais.<\/p><p>A utiliza\u00e7\u00e3o e prote\u00e7\u00e3o dos dados pessoais do Cliente que se encontrem sob a responsabilidade da Desfigura cumprem o disposto no Regulamento UE 2016\/679.\u00a0<\/p><p>Sempre que tiver qualquer d\u00favida sobre a utiliza\u00e7\u00e3o que fazemos dos seus dados pessoais, estaremos dispon\u00edveis para o ajudar atrav\u00e9s do correio eletr\u00f3nico support@desfigura.com.<br \/>O site da Desfigura \u00e9 editado por Teresa Silva, com loja\/sede na Rua Dr.Avelino Germano \u2013 81, 4800-150 Guimar\u00e3es, Portugal, e endere\u00e7o de e-mail customer.care@desfigura.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db5c0bf ob-has-background-overlay elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"db5c0bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-db5c0bf\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active\" data-tabid=\"db5c0bf\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"privacy-policy\" class=\"active-default eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"privacy-policy-tab\" aria-expanded=\"false\">\n                            \n                                                                <i class=\"fas fa-fingerprint\"><\/i>                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Pol\u00edtica de Privacidade<\/span>                            \n                                                    <\/li>\n                                            <li id=\"my-rights\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"my-rights-tab\" aria-expanded=\"false\">\n                            \n                                                                <i class=\"far fa-id-badge\"><\/i>                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Os Meus Direitos<\/span>                            \n                                                    <\/li>\n                                            <li id=\"cookies\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"cookies-tab\" aria-expanded=\"false\">\n                            \n                                                                <i class=\"fas fa-cookie-bite\"><\/i>                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Cookies<\/span>                            \n                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"privacy-policy-tab\" class=\"clearfix eael-tab-content-item active-default\" data-title-link=\"privacy-policy-tab\">\n\t\t\t\t        \t\t<div data-elementor-type=\"widget\" data-elementor-id=\"1872\" class=\"elementor elementor-1872\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1872 ob-has-background-overlay elementor-widget elementor-widget-accordion\" data-id=\"1872\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6251\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6251\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">FALSO<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6251\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6251\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6252\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6252\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">1. Que Dados Pessoais pode a Desfigura recolher?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6252\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6252\"><p>Nesta Pol\u00edtica de Privacidade, o termo \u201cDados Pessoais\u201d significa o conjunto de informa\u00e7\u00f5es que se relacionam consigo e que nos permite identifica-lo(a), direta ou indiretamente. Os seus dados pessoais podem incluir, por exemplo, o seu nome, o seu n\u00famero de identifica\u00e7\u00e3o fiscal, os seus contactos (f\u00edsicos ou eletr\u00f3nicos), as suas transa\u00e7\u00f5es e as suas intera\u00e7\u00f5es connosco.<\/p><p>A Desfigura poder\u00e1 recolher as seguintes categorias de dados pessoais:<\/p><ol><li>Dados de Visitantes \u2013 informa\u00e7\u00e3o do dispositivo e browser, informa\u00e7\u00f5es de rede, endere\u00e7o IP e informa\u00e7\u00f5es de como interage com o nosso website.<\/li><li>Dados de Cliente \u2013 nome, morada, telefone, e-mail, data de nascimento, g\u00e9nero e assinatura \u2013 quando adere a um programa de fideliza\u00e7\u00e3o;<\/li><li>Dados de cliente \u2013 email \u2013 quando subscreve a nossa newsletter;<\/li><li>Dados de cliente \u2013 nome e n\u00famero de identifica\u00e7\u00e3o fiscal \u2013 quando adquire os nossos produtos ou servi\u00e7os;<\/li><li>Dados de cliente \u2013 nome e email \u2013 quando partilha online os seus coment\u00e1rios sobre produtos ou servi\u00e7os;<\/li><li>Dados de utilizadores com compras online:<\/li><\/ol><p style=\"padding-left: 40px;\">a. Dados de identifica\u00e7\u00e3o do Utilizador \u2013 nome, e-mail, morada, n\u00famero de identifica\u00e7\u00e3o fiscal \u2013 quando efetua uma compra online;<br \/>b. Dados de cart\u00e3o de cr\u00e9dito \u2013 nome do titular do cart\u00e3o, n\u00famero do cart\u00e3o, a sua validade e respetivo c\u00f3digo de seguran\u00e7a \u2013 quando efetua o pagamento com cart\u00e3o de cr\u00e9dito;<br \/>c. Dados de cliente para entregas ao domic\u00edlio \u2013 nome, morada, c\u00f3digo postal, contacto telef\u00f3nico, e-mail, detalhes da compra \u2013 quando solicita entrega ao domic\u00edlio da compra efetuada.<br \/>d. Dados de cliente para servi\u00e7os de p\u00f3s-venda \u2013 nome, morada, c\u00f3digo postal, contacto telef\u00f3nico, e-mail, detalhes da compra, garantia do artigo \u2013 quando solicita a repara\u00e7\u00e3o de um artigo;<\/p><p>Os dados recolhidos s\u00e3o utilizados para presta\u00e7\u00e3o de servi\u00e7o por parte da Desfigura. Estes dados podem ainda ser usados para fins jur\u00eddicos, legais e fiscais.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6253\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6253\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">2. COMO E PORQUE \u00c9 QUE A DESFIGURA UTILIZA OS MEUS DADOS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6253\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6253\"><p>Usamos os seus dados pessoais com os seguintes objetivos:<\/p><p style=\"padding-left: 40px;\">i. Gest\u00e3o do programa de Fideliza\u00e7\u00e3o \u2013 para facilitarmos o seu processo de compra, garantirmos a atribui\u00e7\u00e3o de benef\u00edcios do programa e a gest\u00e3o da sua conta de Cliente;<\/p><p style=\"padding-left: 40px;\">ii. Marketing e marketing direto \u2013 para o informar sobre not\u00edcias e ofertas que poder\u00e3o ser do seu interesse;<\/p><p style=\"padding-left: 40px;\">iii. Gest\u00e3o de transa\u00e7\u00f5es \u2013 para emiss\u00e3o de faturas de aquisi\u00e7\u00e3o de bens e servi\u00e7os;<\/p><p style=\"padding-left: 40px;\">iv. Entregas ao domic\u00edlio \u2013 para podermos entregar as suas compras no seu domic\u00edlio;<\/p><p style=\"padding-left: 40px;\">v. Contactos apoio ao Cliente \u2013 para lhe conseguirmos prestar um servi\u00e7o de apoio, antes, durante e ap\u00f3s a venda;<\/p><p style=\"padding-left: 40px;\">vi. Garantias e apoio p\u00f3s-venda \u2013 para lhe permitir aceder aos servi\u00e7os de repara\u00e7\u00e3o dos produtos que adquiriu com garantia e podermos proceder \u00e0 sua repara\u00e7\u00e3o ou substitui\u00e7\u00e3o;<\/p><p style=\"padding-left: 40px;\">vii. Gest\u00e3o de servi\u00e7os \u2013 para lhe podermos prestar o servi\u00e7o que nos contratou, por exemplo, alertas ou pedidos de disponibiliza\u00e7\u00e3o de stock de produtos.<\/p><p style=\"padding-left: 40px;\">viii. Gest\u00e3o de coment\u00e1rios online \u2013 para lhe permitir registar e consultar online os coment\u00e1rios sobre os produtos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6254\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6254\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">3. DURANTE QUANTO TEMPO A DESFIGURA CONSERVA OS MEUS DADOS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6254\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6254\"><p>Conservamos os seus dados pessoais apenas durante o per\u00edodo que for necess\u00e1rio para cumprir os objetivos no ponto 2. e para cumprir a lei.<\/p><p>Se tiver deixado um coment\u00e1rio, tanto o coment\u00e1rio como os seus metadados ser\u00e3o conservados indefinidamente. Isto \u00e9 para que possamos reconhecer e aprovar quais quer coment\u00e1rios de follow-up automaticamente, inv\u00e9s de os manter em fila de modera\u00e7\u00e3o.<\/p><p>Para utilizadores registados, armazenamos as informa\u00e7\u00f5es pessoais fornecidas no perfil de utilizador.<br \/>Por\u00e9m, todos os utilizadores podem ver, editar ou requerer a elimina\u00e7\u00e3o dos seus dados.<\/p><p><strong>NOTA:<\/strong> No caso de ter efectuado alguma compra, a elimina\u00e7\u00e3o dos seus dados n\u00e3o inclui os dados referentes \u00e0s encomendas por si efectuadas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6255\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-6255\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">4. COM QUEM PODE A DESFIGURA PARTILHAR OS MEUS DADOS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6255\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-6255\"><p>A Desfigura poder\u00e1 comunicar os seus dados pessoais:<\/p><ul><li>a terceiros prestadores de servi\u00e7os da Desfigura, designadamente, empresas envolvidas no processo de compra e gest\u00e3o de cobran\u00e7as, transporte, armazenamento, marketing, alojamento de sites e ag\u00eancias banc\u00e1rias.<br \/><br \/><\/li><\/ul><p>A Desfigura recorre \u00e0 subcontrata\u00e7\u00e3o de prestadores de servi\u00e7os id\u00f3neos, que poder\u00e3o tratar os dados dos Clientes exclusivamente para as finalidades estabelecidas pela Desfigura, cumprindo as normas legais sobre prote\u00e7\u00e3o de dados pessoais, seguran\u00e7a da informa\u00e7\u00e3o e demais normas aplic\u00e1veis. A estas empresas s\u00e3o fornecidos apenas os dados pessoais necess\u00e1rios para a presta\u00e7\u00e3o do servi\u00e7o em causa.<\/p><div class=\"answer\"><div><p>Quando exigido por lei, poderemos ter que divulgar os seus dados pessoais a autoridades ou terceiros, sendo que nesses casos o nosso controlo sobre como s\u00e3o protegidos os seus dados pessoais \u00e9 limitado.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6256\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-6256\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">5. COMO \u00c9 QUE A DESFIGURA PROTEGE OS MEUS DADOS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6256\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-6256\"><p>A Desfigura armazena dados em base de dados restritas, utilizando uma combina\u00e7\u00e3o de servi\u00e7os cloud e data centers localizados nos Estados Unidos (certificados em conformidade com o <a href=\"https:\/\/www.privacyshield.gov\/\" rel=\"noopener noreferrer nofollow\">Escudo de Prote\u00e7\u00e3o da Privacidade UE-EUA<\/a>) e na Europa.<\/p><p>A Desfigura segue os padr\u00f5es de seguran\u00e7a da ind\u00fastria para armazenar, gerir e proteger dados financeiros, confidenciais e pessoais.<\/p><p>Entre outras, destacamos as seguintes medidas:<\/p><p style=\"padding-left: 40px;\">i. Acesso restrito aos seus dados pessoais apenas por quem deles necessita para os objetivos que nos propusemos acima;<\/p><p style=\"padding-left: 40px;\">ii. Armazenamento e transfer\u00eancia de dados pessoais apenas de forma segura;<\/p><p style=\"padding-left: 40px;\">iii. Prote\u00e7\u00e3o dos sistemas de informa\u00e7\u00e3o atrav\u00e9s de dispositivos que impe\u00e7am o acesso n\u00e3o autorizado aos seus dados pessoais;<\/p><p style=\"padding-left: 40px;\">iv. Implementa\u00e7\u00e3o de mecanismos que garantem a salvaguarda da integridade e da qualidade dos seus dados pessoais;<\/p><p style=\"padding-left: 40px;\">v. Monitoriza\u00e7\u00e3o permanente dos sistemas de informa\u00e7\u00e3o, com o objetivo de prevenir, detetar e impedir o uso indevido dos seus dados pessoais;<\/p><p style=\"padding-left: 40px;\">vi. Redund\u00e2ncia de equipamentos de armazenamento, processamento e comunica\u00e7\u00e3o de dados pessoais, para evitar perda de disponibilidade.<\/p><p>Apesar dos in\u00fameros esfor\u00e7os que fazemos para proteger as suas informa\u00e7\u00f5es, n\u00e3o existem m\u00e9todos 100% seguros ou infal\u00edveis, pelo que n\u00e3o nos \u00e9 poss\u00edvel garantir a seguran\u00e7a absoluta dos seus dados.<\/p><p>Quando exigido por lei, poderemos ter que divulgar os seus dados pessoais a autoridades ou terceiros, sendo que nesses casos o nosso controlo sobre como s\u00e3o protegidos os seus dados pessoais \u00e9 limitado.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6257\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-6257\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">6. O que o Desfigura n\u00e3o far\u00e1 com meus dados?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6257\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-6257\"><p>A Desfigura n\u00e3o partilha, n\u00e3o cede nem vende dados pessoais a qualquer outra entidade para al\u00e9m daquelas necess\u00e1rias ao funcionamento do servi\u00e7o prestado pela Desfigura.<\/p><p>N\u00e3o utilizamos os dados pessoais para qualquer outro fim sem o devido consentimento do titular.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"FAKE\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"1. What Personal Data Can Desfigura collect?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The term &#8220;Personal Data&#8221; in this Privacy Policy means the set of information that relates to you and allows us to directly or indirectly identify you. Your personal data may include, for example, your name, your tax identification number, your contacts (physical or electronic), your transactions and your interactions with us.<\\\/p><p>Desfigura may collect the following categories of personal data:<\\\/p><ol><li>Guest Data &#8211; device and browser information, network information, IP address and information on how you interact with our website.<\\\/li><li>Customer Data &#8211; name, address, telephone number, e-mail, date of birth, gender and signature &#8211; when joining a loyalty programme;<\\\/li><li>Customer Data &#8211; email &#8211; when you subscribe to our newsletter;<\\\/li><li>Customer Data &#8211; full name and tax identification number &#8211; when you purchase our products or services;<\\\/li><li>Customer Data &#8211; full name and email &#8211; when you share online your comments about purchased articles;<\\\/li><li>Data of users making online purchases:<\\\/li><\\\/ol><p style=\\\"padding-left: 40px;\\\">a. User Identification data &#8211; name, e-mail, address, tax identification number &#8211; when you make an online purchase;<br \\\/>b. Credit card details &#8211; name of the card holder, card number, validity and security code &#8211; when paying by credit card;<br \\\/>c. Customer data for home delivery &#8211; name, address, postcode, telephone contact, e-mail, purchase details &#8211; when requesting home delivery of the purchase made.<br \\\/>d. Customer data for after-sales services &#8211; name, address, postcode, telephone contact, e-mail, purchase details, product guarantee &#8211; when you request a repair\\\/alteration to a product or make a complaint regarding quality;<\\\/p><p>The data collected is used for the purpose of providing a service for Desfigura. This data may also be used for legal, regulatory and tax purposes.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"2. How and Why Does Desfigura Use My Personal Data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We use your personal data for the following reasons:<\\\/p><p style=\\\"padding-left: 40px;\\\">i. Loyalty programme management &#8211; to facilitate your purchasing process, ensure the award of programme benefits and the management of your Customer account;<\\\/p><p style=\\\"padding-left: 40px;\\\">ii. Marketing and direct marketing &#8211; to inform you of news and offers that may be of interest to you;<\\\/p><p style=\\\"padding-left: 40px;\\\">iii. Transaction management &#8211; for issuing invoices for the acquisition of goods and services;<\\\/p><p style=\\\"padding-left: 40px;\\\">iv. Home delivery &#8211; so we can deliver your purchases to your home;<\\\/p><p style=\\\"padding-left: 40px;\\\">v. Customer support contacts &#8211; so we can provide a support service before, during and after the sale;<\\\/p><p style=\\\"padding-left: 40px;\\\">vi. Guarantees and after-sales support &#8211; to enable you to access repair services for the products you have purchased with a guarantee and so that we can repair or replace them;<\\\/p><p style=\\\"padding-left: 40px;\\\">vii. Service management &#8211; to be able to provide the service you contracted from us, for example, alerts or requests concerning the availability of product stock;<\\\/p><p style=\\\"padding-left: 40px;\\\">viii. Managing online comments \\u2013 to allow you to register and to check online product reviews.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"3. How Long Does Desfigura Store My Personal Data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We store your personal data only for as long as necessary for the reasons indicated in point 2 and to comply with the law.<\\\/p><p>If you have left a comment, both the comment and its metadata will be kept indefinitely. This is so that we can recognise and approve any follow-up comments automatically, rather than queuing them for moderation.<\\\/p><p>For registered users, we store the personal information provided in the user profile.<br \\\/>However, all users can view, edit or request the deletion of their data.<\\\/p><p><strong>NOTE:<\\\/strong> If you have made any purchases, the elimination of your data does not include data relating to orders placed by you.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"4. Who Can Desfigura Share My Personal Data with?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Desfigura may communicate your personal data:<\\\/p><ul><li>to Desfigura third-party service providers, particularly companies involved in purchase and payment collection management processes, transport, storage, marketing, website hosting and bank branches.<br \\\/><br \\\/><\\\/li><\\\/ul><p>Desfigura subcontracts reputable service providers, who may process customer data exclusively for the purposes established by Desfigura, complying with the legal rules on personal data protection, information security and other applicable standards. Only the personal data necessary for the provision of the service in question are provided to these companies.<\\\/p><div class=\\\"answer\\\"><div><p>We may have to disclose your personal data to the authorities or to third parties, when required by law. In such cases, our control over how your personal data are protected is limited.<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"5. How Does Desfigura Protect My Personal Data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Desfigura stores data in restricted databases using a combination of cloud services and data centres located in the United States (certified in compliance with the <a href=\\\"https:\\\/\\\/www.privacyshield.gov\\\/\\\" rel=\\\"noopener noreferrer nofollow\\\">EU-US Privacy Shield<\\\/a>) and Europe.<\\\/p><p>Desfigura follows industry security standards for storing, managing and protecting financial, confidential and personal data.<\\\/p><p>Among others, we highlight the following measures:<\\\/p><p style=\\\"padding-left: 40px;\\\">i. Restricted access to your personal data only by those who need it for the purposes we have set out above;<\\\/p><p style=\\\"padding-left: 40px;\\\">ii. Storing and transferring personal data only in a secure manner;<\\\/p><p style=\\\"padding-left: 40px;\\\">iii. Protection of information systems through devices that prevent unauthorised access to your personal data;<\\\/p><p style=\\\"padding-left: 40px;\\\">iv. Implementation of mechanisms that guarantee the safeguard of the integrity and quality of your personal data;<\\\/p><p style=\\\"padding-left: 40px;\\\">v. Permanent monitoring of the information systems, with the objective of preventing, detecting and preventing the improper use of your personal data;<\\\/p><p style=\\\"padding-left: 40px;\\\">vi. Redundancy of personal data storage, processing and communication equipment to avoid loss of availability.<\\\/p><p>Despite the many efforts we make to protect your information, there are no 100% secure or foolproof methods, so we cannot guarantee the absolute security of your data.<\\\/p><p>Where required by law, we may have to disclose your personal data to authorities or third parties, in which case our control over how your personal data is protected is limited.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"6. What Desfigura Won't Do with my Data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Desfigura does not share, give or sell personal data to any other entity than those necessary for the operation of the service provided by Desfigura.<\\\/p><p>We do not use personal data for any other purpose without the proper consent of the owner.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                    <\/div>\n\t\t        \n                    <div id=\"my-rights-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"my-rights-tab\">\n\t\t\t\t        <p>Se voc\u00ea possui uma conta neste site ou deixou coment\u00e1rios, pode solicitar o recebimento de um arquivo exportado dos dados pessoais que mantemos sobre voc\u00ea, incluindo quaisquer dados que voc\u00ea nos forneceu. Voc\u00ea tamb\u00e9m pode solicitar que apaguemos quaisquer dados pessoais que mantemos sobre voc\u00ea. Isso n\u00e3o inclui quaisquer dados que somos obrigados a manter para fins administrativos, legais ou de seguran\u00e7a.<\/p><p>O cliente pode entrar em contato com a Desfigura para fazer valer esses direitos.<\/p>                    <\/div>\n\t\t        \n                    <div id=\"cookies-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"cookies-tab\">\n\t\t\t\t        <p>Usamos cookies em nosso Site e nos Servi\u00e7os para diferenci\u00e1-lo de outros usu\u00e1rios de nosso Site e Servi\u00e7os. Isso nos ajuda a fornecer uma boa experi\u00eancia ao navegar em nosso Site e tamb\u00e9m nos permite melhorar o Site e os Servi\u00e7os.<\/p><p>Todos os detalhes dos cookies que usamos est\u00e3o definidos em nosso <a class=\"cky-policy\" href=\"https:\/\/desfigura.com\/pt\/cookies\/\" target=\"_blank\" rel=\"noopener\" aria-label=\"consulte Mais informa\u00e7\u00e3o\" data-cky-tag=\"readmore-button\">Pol\u00edtica de Cookies<\/a>.<\/p>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c33778b elementor-widget-divider--view-line ob-has-background-overlay elementor-widget elementor-widget-divider\" data-id=\"c33778b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2320b04 elementor-align-left ob-has-background-overlay elementor-widget elementor-widget-post-info\" data-id=\"2320b04\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-3821b0e elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-calendar-alt\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t<span class=\"elementor-post-info__item-prefix\">\u00daltima atualiza\u00e7\u00e3o:<\/span>\n\t\t\t\t\t\t\t\t\t\t<time>25 de novembro de 2022<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade A Desfigura opera com base na confian\u00e7a e na transpar\u00eancia. Esse compromisso se estende ao nosso relacionamento di\u00e1rio com nossos clientes, funcion\u00e1rios e fornecedores. A privacidade e seguran\u00e7a dos dados que nos confia s\u00e3o uma prioridade para n\u00f3s. Esta pol\u00edtica abrange o processamento de informa\u00e7\u00f5es pessoais solicitado a todos os usu\u00e1rios que visitam [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1768","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/desfigura.com\/pt\/wp-json\/wp\/v2\/pages\/1768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/desfigura.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/desfigura.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/desfigura.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/desfigura.com\/pt\/wp-json\/wp\/v2\/comments?post=1768"}],"version-history":[{"count":5,"href":"https:\/\/desfigura.com\/pt\/wp-json\/wp\/v2\/pages\/1768\/revisions"}],"predecessor-version":[{"id":2973,"href":"https:\/\/desfigura.com\/pt\/wp-json\/wp\/v2\/pages\/1768\/revisions\/2973"}],"wp:attachment":[{"href":"https:\/\/desfigura.com\/pt\/wp-json\/wp\/v2\/media?parent=1768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}